Four products, one path from call to payment
Voice, claims and care management are separate products that share a spine. Here is what each one does and how they meet.
What happens when a patient calls
- 01
It answers
On the first ring, at any hour. There is no queue and no voicemail, and it takes the second call while the first is still going.
- 02
It understands
Speech becomes text, then intent. It knows your hours, your services and your people, because that is what you configured.
- 03
It acts
Books, moves or cancels against the calendar you already use, takes the detail you need, or follows the routing you set for anything urgent.
- 04
It hands over
When a call needs a person, it passes it to one rather than looping the caller through questions it was never going to answer.
The four products
Each stands on its own. Together they cover the work between seeing a patient and being paid for it.
Talknology Voice Bot
Answers, qualifies and books calls around the clock, into the calendar the practice already uses.
AI ClaimGen
Turns superbills into clean claims, deterministically — the same input produces the same claim — and handles denials rather than only flagging them.
SmartCare AI
Patient care management across CCM, RPM, AWV, PCM and TCM programmes.
Talknology Billing
The full revenue cycle platform. Integrates with AI ClaimGen so a generated claim carries straight through.
Three steps, and nothing to rip out
You keep the calendar, the number and the software you already run on.
- 01
Configure
Fill in the intake form - hours, services, people, and how you want calls routed. About ten minutes.
- 02
Connect
Link the calendar and payment tools you already run on. Nothing has to be migrated first.
- 03
Go live
Point a number at the agent. No porting, no new hardware, nothing to install.
What it connects to
- Google Calendar
- Stripe
- Your existing systems
Voice Bot integrates without modifying the systems you already run. Specific data-handling and compliance arrangements are confirmed with our team before deployment rather than assumed — ask and we will put the details in writing.
See it on your own calls
Easier to judge in fifteen minutes than on a page
Put your own questions to the agent and see what it does with them.